At Luxlane Transports, we understand that plans can change. To provide the highest level of service to all our clients, we have established the following cancellation policy:

Sedans & SUVs:

Cancellations made more than 12 hours before the scheduled pickup time will receive a full refund.

Cancellations made within 12 hours of the scheduled pickup time will be charged 50% of the fare.

No-shows or cancellations made within 2 hours of the scheduled pickup time will be charged in full.

Airport Transfers:

For airport pickups, please notify us of any cancellations at least 6 hours prior to the scheduled pickup time to avoid charges.

Cancellations made less than 6 hours in advance will be charged 50%.

No-shows at the airport without prior notice will be charged 100% of the fare.

Hourly & Special Event Services:

Cancellations for hourly charters, weddings, proms, or other special events must be made at least 48 hours in advance for a full refund.

Cancellations made within 48 hours will be charged 50%.

Same-day cancellations or no-shows will incur the full charge.

Modifications:

We will do our best to accommodate changes to your reservation. However, modifications made less than 6 hours before the scheduled pickup time may be subject to availability and additional fees.

Weather & Emergency Exceptions:

In cases of severe weather or verified emergencies, Luxlane Transports reserves the right to waive cancellation fees at its discretion.

Contact Information for Cancellations:

To cancel or modify your reservation, please contact us directly at: